Privacy Policy for High State Cleaning Services

Effective Date: 4/27/2025

At High State Cleaning Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information from you in the following ways:

  • Personal Identifiable Information (PII): When you make a booking, register an account, or contact us, we collect information such as your name, phone number, email address, and payment information (e.g., credit/debit card details).

  • Payment Information: We use Square to process payments securely. Square may collect additional data as part of the transaction process, such as billing addresses, transaction history, and payment details.

  • Marketing Information: When you sign up for our newsletters or promotions, we may collect information like your preferences for receiving marketing messages.

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our cleaning services.

  • Process payments and manage transactions through Square.

  • Communicate with you regarding your bookings, inquiries, or service updates.

  • Send you promotional materials or newsletters (you may opt-out of marketing communications at any time).

  • Use Google Ads to market our services, including targeted advertising.

  • Respond to your requests and improve customer support.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We share your data with third-party service providers (like Square and Google) to process payments, provide marketing services, and improve your user experience.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes such as subpoenas, court orders, or other legal inquiries.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to:

  • Remember your preferences and settings.

  • Monitor website traffic and usage patterns.

  • Serve targeted ads through Google Ads and third-party providers.

You can manage your cookie preferences through your web browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of the personal information we have collected about you.

  • Opt-Out of Marketing: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

  • Delete Data: You may request the deletion of your personal data, subject to certain legal exceptions.

7. Compliance with Colorado Privacy Laws

We comply with the Colorado Privacy Act (CPA) and other applicable state and federal privacy laws. As a resident of Colorado, you have the right to:

  • Request the deletion of your personal data.

  • Access your personal data that we have collected.

  • Opt out of the sale of your personal information (though we do not sell personal information to third parties).

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

High State Cleaning Services
Email: info@highstateclean.com
Phone: (303) 335-0041