Application for Cleaning Team LeadPlease complete every section. Incomplete applications will not be considered. Name * First Name Last Name Email * Phone Number * (###) ### #### Address * Address 1 Address 2 City State/Province Zip/Postal Code Country Preferred Pronouns Availability Available Start Date * MM DD YYYY Weekly Availability * Monday Tuesday Wednesday Thursday Friday Saturday Sunday Experience Overview Total years of cleaning experience: * 1/2 Years 3-5 Years 6+ Years Have you held a team lead or supervisory role in a cleaning business? * Yes No If yes, describe your role briefly Experience with the following * (check all that apply) Client communication & issue resolution Dispatching or managing team schedules Sending invoices or processing payments Coaching or training cleaners Timecard or payroll management Tracking and improving cleaning rates Using Square (Appointments, POS, Invoicing, etc.) Scenario-Based Questions How would you handle a client complaint about a missed spot or incomplete job? * Please answer the following briefly and clearly (3–5 sentences). You’re running a crew of 3. One team member calls out, and you’re behind schedule. What’s your plan of action? * Please answer the following briefly and clearly (3–5 sentences). How do you track timecards and hold your team accountable to cleaning rate targets (e.g., sq ft/hr)? * Please answer the following briefly and clearly (3–5 sentences). What’s your approach to coaching a team member who consistently misses details? * Please answer the following briefly and clearly (3–5 sentences). Tools & Tech Have you used Square before? * Yes No If yes, what features have you used? (Check all that apply) Appointments Invoices POS Staff Management/Timecards Are you comfortable using a mobile device or app to * (Check all if yes) Check and update schedules Communicate with clients Submit timecards Send and track invoices Transportation & Licensing Do you have a valid Driver’s License? * Yes No Do you have reliable transportation? * Yes No Do you have active auto insurance? * Yes No Background Check Do you consent to a background check if selected for hire? * Yes No Resume & References Upload any relevant certifications or training documents * Final Agreement Applicant Agreement * By signing below, you agree that the information provided is accurate and complete to the best of your knowledge. You authorize High State Cleaning Services to contact your references and conduct a background check if necessary. First Name Last Name Today’s s Date * MM DD YYYY Thank you!
